Situation
An air source heat pump operates by absorbing heat from the outside air even in cold temperatures. The process involves several key components:
- Heat Pump Unit: Located outside the home, extracting heat from the air.
- Compressor: Transferring heat to the home’s heating system
- Heating System: Circulates heat through existing radiators to warm the home.
Challenges for this project included the layout of the property and the flooring type. To overcome the challenges, we conducted thorough site assessments, planned the project carefully, communicated effectively with residents, adhering to safety and environmental regulations. Additionally, hiring experienced professionals and contractors who are familiar with the work helped to mitigate many of the challenges we faced.
Activity
The works include the removal of the old heating system, installation of an Air Source Heat Pump (ASHP) Cylinder system and radiator system. This work looked to improve the property by:
- Reduced condensation: Insulating your property helps to prevent cold spots on walls, which can lead to dampness and condensation.
- Property value: Property is more attractive to buyers who have an energy-efficient home.

Results
The system has increased the energy efficiency of the homes, alongside reducing the energy bills for the tenants. The carbon footprint of the homes has been improved, contributing positively to their net-zero target. Operations Director Adrian Veitch says, “The works are completed in 3-4 days by our specialised team, creating a significant, cost-saving and environmental benefit to the home.”